Terms of service
Rather than put a borrowed template here and call it an agreement, this page sets out the commitments that are already settled and that we hold ourselves to today. The full terms will replace this page once legal review is finished.
What is already decided
- We never hold your rent. Your tenant transfers into your own bank account. If you switch on card payments, those settle to your account through Paystack — still not to us.
- We charge per unit, never a percentage of your rent. One unit is free for ever. Beyond that it is ₦600 per unit per year, charged once a year — ₦6,000 for ten units, ₦24,000 for forty. By the unit and not by the building, so a block of flats is never priced as though it were one address.
- Adding a unit mid-year is charged pro rata, to the day, and never for more than the time left on the year you have already paid for. A unit you have added goes live the moment that is settled.
- Extra storage is a separate purchase, available on any plan including Free. You never have to change plan just to fit more documents.
- The records are yours. Receipts, agreements, notices and the tenancy history belong to you, and we will not hold them hostage to a billing dispute.
- There is a free plan and it stays free. One unit, for ever, with the rent, the receipts, maintenance and the records all in it, and no card required to begin.
- Fourteen days to change your mind about a first subscription, refunded in full and without a reason being asked for. Our own billing mistakes are refunded whenever they come to light, with no time limit. The refund policy sets out the rest, and it is part of these terms.
If a subscription payment fails
Nothing is taken away for seven days, counted from the day the paid period ran out rather than from the day a card first failed. We retry the card inside that window and tell you every time. Everything keeps working throughout.
After seven days the account freezes. Adding a property, a unit, an owner or a tenant stops, as does raising an invoice, writing an offer letter and inviting somebody to your team — and no message leaves EasyPM at all, so your tenants stop receiving reminders. The only thing we still send is our own request to you for the subscription, by email and WhatsApp.
What does not change: every receipt, agreement, invoice and tenancy record you already have stays open to you and to your tenants, recording a payment still works, and you can download the lot at any point — frozen or not. A frozen account has three ways out, all of them on the Billing page: pay what is owed and it switches back on at once, cancel and drop to Free Lite, or take your data and close the account. Paying part of what is owed does not lift the freeze; every outstanding bill has to be cleared.
Extra storage is ₦1,000 per 100 MB and extra reminders are ₦500 per block of 50, on any plan including Free.
Who you are contracting with
EasyPM.ng is operated by easypm Limited (RC 9920340), a company registered in Nigeria with the Corporate Affairs Commission. Where these terms say “we” or “us”, they mean that company.
Its registered office is 4 Frank Close, Apamini Estate, Elelenwo, Port Harcourt, Rivers, and its tax identification number is 2623283733084. Notices to us under these terms may be sent there, or to support@easypm.ng.
What EasyPM is not
It is not a payment processor, a bank, or a law firm. It records what you tell it and helps you act on it. Tenancy agreements, notices to quit and statutory notice periods differ by state, and nothing in the product is legal advice — have a lawyer review your templates before you rely on them.